Interpersonal
Communication
Gudykunst, Ting-Toomey, & Chua (1988), differentiate
cultures on the basis of the variables in communication and
interaction styles predominant within each culture. One of
the variables refers to individualism versus collectivism;
another variable refers to low context versus
high context. The following charts compare U.S.
culture, which is perceived as being predominantly individualistic
and low context, to Brazilian culture, which is perceived
as being predominantly collectivist and high
context.
Comparison of variables in interpersonal communication between
Brazilian and U.S. majority cultures (Collectivism
vs. Individualism).
Brazilian
Culture
Collectivism |
American
Majority Culture
Individualism |
|
Extended family:
Parent(s), children, grandparents, aunts, uncles, cousins,
etc. |
Nuclear family:
Parent(s)and children. |
Loyalty to
the group = “I belong.” |
Loyalty to
one's own goals = “I'm self-sufficient.” |
Group consensus
= “We” |
Personal opinion
= “I” |
Omission of
truth = Harmony |
Omission of
truth = Dishonesty |
Confrontation
is not desirable; it's rude. |
Confrontation:
It is healthy to give and receive feedback. |
"No”
is substituted for “Well…, maybe…, let's
see…” |
“No” |
Group identity
is emphasized. |
Identity based
on individual characteristics. |
Comparison of variables in interpersonal communication between
Brazilian and U.S. majority cultures (High vs. low
context).
Brazilian
Culture
High context |
American
Majority Culture
Low context |
|
Prefers implicit
language and derives most information from the context
of the communication rather than the actual code used. |
Values are
explicit; language is neutral; derives most information
through the actual code used to communicate. |
Alludes to
shared experiences in communication. |
Avoids allusions
and connotations in communication. |
Employs
ambiguous communication to convey a wide range of emotional
responses.
Expects members of the “in” group to know
and follow the appropriate protocol when interacting. |
Prefers precise
language to describe fact, technique or expectation. |
Hofstede and Bond (1984) also differentiate
cultures on the basis of the variables in communication and
interaction styles predominant within each culture. One of
the variables refers to low power distance versus
high power distance; another variable refers to
masculinity versus femininity. The following charts
compare U.S. majority culture, which is perceived as being
predominantly low power distance and masculine,
to Brazilian culture, which is perceived as being predominantly
high power distance and feminine.
Comparison of variables in interpersonal communication between
Brazilian and U.S. majority cultures (High vs. low
power distance).
Brazilian
Culture
High power distance |
American
Majority Culture
Low power distance |
|
Honors referent
powers, and perceives a clear delineation between superiors
and subordinates and between the young and the old. |
Honors legitimate
or expert power; considers authority something to be earned. |
Values obedience
in children. |
Encourages
independence and active experimentation in children. |
Expects teachers
to be authoritarian and direct student learning. |
Places a premium
on student initiative and student-oriented educational
process. |
Comparison of variables in interpersonal communication between
Brazilian and U.S. majority cultures (femininity vs.
masculinity)
Brazilian
Culture
Femininity |
American
Majority Culture
Masculinity |
|
Places higher
value on people, quality of life and nurturing. |
Places higher
value on material possessions, power and assertiveness. |
Interprets
sex roles more fluidly and places greater value on cooperative
efforts and service. |
Clearly delineates
sex roles and individual competition has been highly regarded. |
Possess strong
concern for social harmony and human relationships. |
Has strong
motivation for achievement, and considers work central
to life. |
|